Privacy Policy

Fidelis Warrior Dogs LLC, DBA Command Canine ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.commandcanine.com (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide when you contact us or use our services.

Usage Data: We may also collect information automatically when you visit the Site, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This information helps us understand how our Site is used and improve its functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Site

  • To improve, personalize, and expand our Site

  • To understand and analyze how you use our Site

  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes

  • To process your transactions and manage your orders

  • To find and prevent fraud

  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers that assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

SMS Privacy Policy

Fidelis Warrior Dogs LLC, DBA Command Canine may disclose Personal Data and other information as follows:

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

  • Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.